Managers have a tough job. First, they have knowledge or skill in their area of expertise that the organization relies upon. And, they have a responsibility to engage employees. I would contend that the responsibility to engage extends beyond their direct reports. Managers are asked to set the example and create an engaging work environment with each employee interaction.
What does that look like? Well, many managers are promoted from within. They are high-performing employees who have exceptional technical skills. They also have a few habits when it comes to working with employees that make them stand out.
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Employee engagement occurs when employees give their all to the company and are happy to do it. That happens when managers have respectful, trusting work relationships with employees. It occurs when managers include employees in the business. Managers engage employees with constructive feedback, communications and recognition.
Managers who develop these good habits, create employee engagement.
Image taken by Sharlyn Lauby somewhere off the coast of Key West, Florida
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