How Most Companies Mess Up Hiring for Values
In an ideal world, if your company hires people who perfectly fit your corporate values, you should have a crop of high performers perfectly aligned with your strategy, brand, and more.
Unfortunately, quite a few companies have not adequately defined their values. A recent Leadership IQ study, “Why Company Values Are Falling Short,” shows that only 24% of organizations have detailed which specific behaviors are necessary to live their company values. It stands to reason that in companies that haven’t detailed specific behaviors, it could be difficult to accurately hire for values. After all, how can you hire for values when there’s no specific delineation as to what does and doesn’t represent those values?
But when a company has clearly defined its values, down to the specific behaviors that represent and violate those values, hiring to fit those values is pretty simple.
Imagine that one of your corporate values is innovation. Specifically, you’re looking for people who always have Plan B in mind (in case Plan A goes wrong) and enjoy studying the latest industry trends, undertaking research, and learning new information. At the same time, your aim is to avoid candidates who wait to be told what to do when the preferred plan goes wrong, and only take on new learning or training if it’s required.
With values so clearly defined, it’s a simple task to measure candidates against those standards. For example, imagine that you asked every candidate the interview question, “Could you tell me about a time you lacked the skills or knowledge to complete an assignment?”
Here’s a real-life example of an interview answer from a candidate who does not meet those values:
“We had just started an entity in another country, which required significant knowledge related to the differences in currency and foreign accounting standards, which I did not have. Starting with zero knowledge, I had to quickly get up to speed. I spent significant time reading reference books and articles and working with accounting professionals to increase my skills and knowledge. In a very brief period, I was able to understand the accounting tasks and processes that were required while expanding my skills and experience.”
This candidate provides a detailed response that describes taking self-directed initiative to meet a challenge. This sounds like someone who enjoys studying the latest industry trends, undertaking research, and learning new information and who will be able to accomplish objectives even when faced with limited resources.
Hiring for values can work incredibly well, but the organization must first clearly define its values down to the nitty-gritty. As an aside, the benefits of defining corporate values extend beyond hiring. The same Leadership IQ study discovered that employees have 107% higher employee engagement when their company has detailed what specific behaviors are necessary to live their company values.
This article, written by Mark Murphy, appeared first on Ere.
